Delete School Admin

  • Last updated on December 18, 2020 at 9:01 AM

Publishers and district admins can delete a school admin from the portal.

  • The deleted school admin's username can be reused to roster new school/district users.
  • School admins cannot be deleted if a license is still assigned to them. The publisher/district admin will need to disassociate the school admin from the license first, in order to delete the school admin successfully.

Follow the below steps to delete the school admin:

1. Disassociate school admin from the license.

2. Delete the school admin. 

  1. Log in to the portal.
  2.  Click "School" on the left-hand side menu.
  3. Click "School Admin" in the sub-menu.
  4. Click on the "Delete" icon. The school admin will be deleted.

Note: A school admin who is rostered on the portal through third-party integration, like One Roster, Google Classroom or LTI, etc., cannot be deleted via the platform UI. These school admins can only be deleted via the third-party integration mechanism.

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