Deactivate Student

Publishers, school/district admins and teachers can deactivate a student from the portal, using the "Deactivate" feature. Students will not be able to log in to the portal if their account status is marked as deactivated. 

• Deactivation will free up the license consumed by the student. This license can then be used to roster other users.
• Deactivate will not free up the deactivated student's username, i.e., you cannot roster any other user with the same username.
• Once the student is deactivated, their name will be removed from the Student List and will be moved to the "Archived User" list. Publishers and school/district admins can restore the student account and data by enabling the account status of the deactivated student as "Activated" from the "Archived User" page.

A deactivated student will get the following message if they try to log in to the portal.

Follow the below steps to deactivate a student:

1. Log in to the portal.

2. Click "Roster" on the left-hand side menu.

3. Click "Student" in the sub-menu.

You will be redirected to the below screen.

4. Select the "District/School" from which you want to deactivate the student. 

5. Click the "Deactivate" button on the Student List. 

Note: A student who is rostered on the portal through a third-party integration, like One Roster, Google Classroom, LTI, etc cannot be deactivated from platform UI. These students can only be deleted by the third-party integration mechanism.