Deactivate School Admin

Publishers and district admins can deactivate the school admin from the portal, using the "Deactivate" feature. The school admin will not be able to log in to the portal once their account status has been marked as "Deactivated."

• Deactivation will free up the license consumed by the school admin. This license can be used to roster another user.
• Deactivation will not free up the deactivated school admin's username, i.e., you cannot roster any other user with the same username.

Once the school admin is deactivated, their name will be removed from the school admin list and will be moved to the "Archived User" list. Publishers and district admins can restore the school admin account and data by enabling the account status of the deactivated school admin as "Activated" from the "Archived User" page.

A deactivated school admin will get the below message if they try to log in to the portal.

Steps to deactivate school admin:

1. Log in to the portal.

2. Click "School" on the left-hand side menu.

3. Click "School Admin" in the sub-menu.

You will be redirected to the below screen.

4. Select the school from which you want to deactivate the school admin from the school drop-down list.

5. Click the "Deactivate" button on the school admin list.

Note: A school admin who is rostered on the portal through a third-party integration, like One Roster, Google Classroom etc cannot be deactivated via the platform UI. These users will need to be deleted only by the third-party integration mechanism.