Reset Password

Question

Reset Password

Accepted Answer

If you forget your login password, follow the below steps to Reset your password1. Click on the "Forget your password?" link.You will see the below screen2. Enter your Email and click "Submit".3. Click "OK" to allow the system to send a password reset email to the email address provided by you in the previous step. 4. Click on the link provided in the email.  You will be redirected to the below screen.5. Enter New password and confirm password. 6. Click 'Submit' to reset the password. Note- Prevention through help/guidance- Helper text such as password strength check prevents errors and guide the user to enter the data in the required format thus reducing the cognitive load.Note - If you have logged in using a username and try to enter the username instead of an email then you will see the below message. Also, junior grades who do not have a valid email address, they can log in using the usernames for security and privacy concerns.